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NPS Form

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Welcome to Apollo Sugar customer feedback survey. We appreciate you taking the time to tell us about your visit. This information will be held in strictest confidence and only be used to improve your experience and our standard of care.

Overall rating of Apollo Sugar
How likely are you to refer Apollo Sugar to your friends, relatives or colleagues? Please rate the likelihood on a scale of 0 to 10 (10 being Always and 0 being Never)
Always Never
How did you come to know about Apollo Sugar?
How would you rate the following?
Ease of getting an appointment?
Cleanliness and ambience of the clinic?
Time taken at billing?
Waiting time to see the doctor?
Your experience with the doctor and explanation about the diagnosis, treatment, follow up and referrals.
Your experience with the supporting clinical staff (e.g dietician, nurse & educator)
How would you rate us on the waiting time for investigations and consultations?
Were the reports ready at the committed time?
How would you rate Nurses on their courteousness & technical expertise
How would you rate Phlebotomist (blood collection) on their courteousness & technical expertise
How would you rate Dietician on their courteousness & technical expertise
How would you rate Educator on their courteousness & technical expertise
If there is anything else you would like to tell us about our service or our staff please do so here

Name
UHID

Date of Visit
Phone No.

Email
Clinic Visited


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